Shipping and Handling
Shipping & Handling is a flat rate $12 fee Australia wide, no matter how many items you order. We email you a tracking link to track your order. All deliveries are shipped via courier & require a signature, unless you request "ATL" - Authority to Leave. This means it will be left without having to obtain a proof of delivery/signature. By giving "Authority to Leave" we take no responsibility for any loss or theft. If you are not going to be home and do not give "ATL" please use a work address otherwise the courier will leave a calling card for you to contact them within 48 hours to arrange a 2nd and final delivery attempt at the same address.
Shipping to a PO Box/Parcel Locker/Locked Bag/Parcel Collect costs $20 for upto 5kg. For orders above 5kg we will send you a paypal invoice for any extra shipping costs incurred before shipping your order.
Please note: A 2nd fee can be incurred if: you would like to change your delivery address after your item has been shipped; your item has been returned or is undeliverable due to giving us an incorrect address, or you do not respond to the courier calling card within 2 working days, which is left if nobody is present at your delivery address.
Same Day Despatch
All orders completed before 2pm (AEDT) will be processed & dispatched the same working day. All orders made after 2pm (AEDT), will be processed & dispatched the following working day.
These are estimated delivery times and 99% of the time, delivery will meet or exceed these times, however we are not responsible for any shipping transit delays that can occur, especially for rural areas. All deliveries take place Monday to Friday.
|Estimated Delivery Times|
|NSW||1-2 working days|
|NSW Country||2-7 working days|
|ACT||1-2 working days|
|QLD||1-3 working days|
|North QLD||2-7 working days|
|VIC||1-3 working days|
|VIC Country||2-7 working days|
|SA||1-3 working days|
|SA Country||3-7 working days|
|TAS||2-7 working days|
|WA||2-7 working days|
|WA Country||4-10 working days|
|NT||2-7 working days|
|NT Country||4-10 working days|